To do this, we use the best technology we can develop, and fill our website with content that's easy to navigate and helpful in making the final decision on what to buy. We have an in-house digital photography studio, and take all of our own product images in super high resolution so that you can see all the details of the gear and how it's made. We show live inventory down to the style, color, and size level. We built our board selector guide to help you quickly identify which board will suit your needs.
We're very aware of that personal touch that can come from dealing with a smaller retail pro shop. Our sales people know many of our customers on a first-name basis. And like a smaller shop, we're focused on snowboarding, not all the other outdoor activities. When you call, you will be speaking to a snowboarder, not a sales rep that specializes in backpacking, camping, or rock climbing.
The other difference is in how we take care of our customers. Our customer service department works carefully to ensure that all service issues, such as returns and warranties receive careful attention. We know you have other options when buying snowboarding gear, so we work hard to ensure you'll want to come back.
Now that you know a little more about us, we hope you'll trust us with your snowboarding needs. Give us a call, and we'll get you ready for the mountain.
-The TruSnow Team